Privacy Policy
Last updated: January 2025
LLCFile.org ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our LLC formation and document preparation services.
Information We Collect
We collect information you provide directly to us, including:
- Personal Information: Name, email address, phone number, mailing address
- Business Information: Proposed LLC name, state of formation, business address, member/manager names and addresses
- Registered Agent Information: If using our registered agent service, the address where legal documents will be received
- Payment Information: Processed securely through Stripe; we do not store credit card numbers
How We Use Your Information
We use your information to:
- Prepare and file your LLC formation documents (Articles of Organization) with the appropriate state agency
- Communicate with you about your filing status and any updates
- Process payments for our services
- Provide registered agent services if included in your package
- Send compliance reminders and important notices about your LLC
- Respond to your questions and provide customer support
- Comply with legal obligations
Information Sharing
We share your information only as necessary:
- With State Agencies: To submit your LLC formation documents to the Secretary of State or equivalent office
- With the IRS: If your package includes EIN filing, to obtain your Employer Identification Number
- Payment Processors: Stripe processes payments securely on our behalf
- Legal Requirements: When required by law or to protect our rights
We never sell your personal information to third parties.
Data Security
We implement appropriate security measures to protect your information. Your personal data and sensitive business information are encrypted during transmission and storage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide our services, maintain your LLC records, and comply with legal obligations. If you use our registered agent service, we retain documents received on your behalf for the duration of the service. You may request deletion of your data by contacting us, subject to our legal retention requirements.
Cookies
Our website uses essential cookies to function properly. We may also use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Request copies of documents we have filed on your behalf
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@llcfile.org
- Contact Form: llcfile.org/contact